DETconnect Ventures Corp.
Terms and Conditions

Welcome to DETconnect Ventures Corp. By accessing, using, or subscribing to our services, you agree to be legally bound by the following Terms and Conditions. Please read them carefully.

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1. SERVICE PROVISION

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DETconnect Ventures Corp. provides internet and technology-related services depending on availability in your area. Service activation timelines may vary based on infrastructure, location, and technical requirements.

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1. INSTALLATION & EQUIPMENT

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• All equipment provided (routers, modems, ONU, etc.) remains the property of DETconnect Ventures Corp. unless stated otherwise.

• Customers are responsible for proper use and safekeeping of installed equipment.

• Lost or intentionally damaged equipment may incur replacement or repair charges.

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1. PAYMENT TERMS

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• Monthly dues for postpaid plans must be settled on or before the due date.

• Prepaid plans require payment before activation or loading.

• Late or unsettled payments may result in temporary disconnection.

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1. SERVICE PERFORMANCE

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Internet speeds and performance may vary depending on network conditions, user devices, and external factors. While DETconnect Ventures Corp. aims to provide stable service, uninterrupted connectivity cannot be guaranteed.

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1. ACCEPTABLE USE POLICY

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Customers may not use the service for activities that harm the network or violate Philippine laws, including:

• Spamming

• Hacking or unauthorized access

• Malware distribution

• Copyright infringement

• Fraudulent or abusive activities

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1. MAINTENANCE & OUTAGES

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DETconnect Ventures Corp. may conduct scheduled or emergency maintenance to improve service quality. Customers will be notified of planned maintenance when possible. Emergency outages may occur due to fiber cuts, power issues, or third-party failures.

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1. FAIR USE POLICY

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To maintain network quality for all subscribers, DETconnect Ventures Corp. may implement network management practices. Excessive or abusive usage may be subject to speed normalization.

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1. ACCOUNT TERMINATION

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• DETconnect Ventures Corp. may suspend or terminate service for violations of these terms.

• Customers may request disconnection once all outstanding balances are fully paid.

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1. PRIVACY & DATA HANDLING

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DETconnect Ventures Corp. collects only necessary customer information for service delivery. All data is protected and handled in accordance with Philippine data privacy laws.

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1. AMENDMENTS

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DETconnect Ventures Corp. reserves the right to update or revise these Terms and Conditions with prior notice. Continued use of our services means you accept the updated terms.

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CONTACT INFORMATION

For concerns or questions about these Terms and Conditions, please reach out through our official support channels.

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DETconnect Ventures Corp.—Responsible. Reliable. Future-Driven.